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Floating MSR / Providence, RI

Floating MSR / Providence, RI

Floating MSR / Providence, RI

Rhode Island Credit Union
Providence, RI 02903


High school or equivalent (Preferred)
Cash handling: 1 year (Preferred)
Banking: 1 year (Preferred)
Customer service: 1 year (Preferred)
US work authorization (Preferred)

Job details

Job Type


Rhode Island Credit Union has been serving members since 1946 and is a successful and growing financial institution. This position is a great opportunity for a service-oriented, self-motivated individual who enjoys working with the public. Some of the many advantages you’ll enjoy as part of the Rhode Island Credit Union team include:

  • Competitive compensation with opportunities for advancement and annual raises.
  • Generous employer contribution to a Retirement Savings Plan with no employee contribution required
  • Very attractive and comprehensive benefits including medical, dental, prescription, and vision for you and your dependents
  • Compensation plan for opting out of health and dental insurance
  • Paid Vacation, Personal, and Sick Time
  • Tuition Reimbursement Plan
  • Life Insurance Plan
  • Starting at $16.70/hour

Essential Duties and Responsibilities:
Under direction of the Branch Manager, the Member Service Representative is responsible for providing accurate and efficient service to members and handling all transactions relating to loans, deposit accounts, and other member service related activity. Must provide detailed information to members and potential members about all Credit Union products and services and appropriately cross-sell these services. Will also perform the duties and responsibilities of a Teller, Experienced Teller, or Head Teller. The person is required to perform these duties at any Credit Union location as assigned.

Job Requirements:

  • This position requires that the candidate register or become registered as a Mortgage Loan Originator with the NMLS Registry, obtain a unique identifier and maintain a status in good standing (as defined by the SAFE Act). In addition, the candidate must satisfy the Rhode Island licensing requirements to sell credit insurance products.

Education, Experience, Competencies and Skills:

  • High school diploma or equivalent.
  • Excellent face-to-face and telephone communication and member service skills.
  • Professional and positive attitude.
  • Ability to read and learn written procedures and policies.
  • Perform transactions accurately and efficiently.
  • Maintain composure and professionalism while working with the public.
  • Operate standard office equipment.
  • Communicate effectively, orally and in writing.
  • Pass a background check.
  • Possess basic math and computer skills.
  • Bilingual helpful.

Physical Requirements:

  • Ability to stand or sit regularly.
  • Frequently use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear.
  • Ability to regularly stoop, walk, kneel or crouch.
  • Occasionally lift and/or move up to 25 pounds and up to 50 pounds in locations with a lobby coin machine

Job Type: Full-time

Pay: $16.70 per hour


  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement


  • Day shift
  • Monday to Friday


  • High school or equivalent (Preferred)


  • Cash handling: 1 year (Preferred)
  • Banking: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Work Location: Multiple Locations

Hiring Insights

Hiring for this role

• Mobile: NA

• Location: 41.831467:-71.41673

• Post ID: 21922758

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