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Duals Outreach & Sales Representative

Duals Outreach & Sales Representative

Duals Outreach & Sales Representative

Blue Cross & Blue Shield of Rhode Island
Providence, RI 02903

Job details

Job Type

Represent the company in the sales, service and retention of Dual (Medicare/Medicare) eligible products; meet territory and monthly quotas. Ensure compliance in all aspects of sales activities.

  • Conduct enrollment meetings and health fairs to promote Dual offerings to individuals. Meet or exceed enrollment goals within the market. Complete all administrative components and manage activities and events within budgets.
  • Seek out local marketing events and sales opportunities. Partner with community organizations, government agencies and local businesses to coordinate community outreach and educational events.
  • Ensure consistency of communication initiatives and outreach to targeted populations through multiple channels and marketing campaigns. Act as a liaison internally and externally for senior product lines.
  • Maintain communication with the community and provide education by promoting health management programs and providing community resources available to members.
  • Develop and foster strong customer relationships between local organizations and community partners.
  • Collaborate with internal business areas to develop key performance indicators. Track and monitor progress against key performance indicators.
  • Understand information regarding government products and services. Act as an educator and consultant internally and externally. Collaborate with internal business areas to address member questions related to plan benefits and the enrollment process.
  • Participate in routine and documented staff meetings covering question areas, problem resolution, teamwork improvement activities and results. Participate in work teams, committees and key marketing activities and annual regulatory site visits.
  • Exhibit a strong sales performance record and demonstrate comprehensive knowledge of Medicare and Medicaid.
  • Perform other duties as assigned.
QUALIFICATIONS:Minimum Education and Experience:
  • Combination of education and work experience
  • Valid Driver’s License
  • Three to five years experience in sales or marketing activities
Preferred Education, Additional Qualifications and Experience:
  • Knowledge of Centers for Medicare & Medicaid Services (CMS) guidance as it pertains to marketing activities and compliance
Required Knowledge, Skills, and/or Abilities:
  • Knowledge of health Care issues, benefit packages, and banking procedures
  • Knowledge of health care issues, Blue Cross products, HMOs, PPOs, POS, financial and banking products, personnel policy and performance appraisals
  • Demonstrated customer service skills
  • Well developed verbal and written communication skills
  • Presentation skills
  • Negotiation skills
  • Ability to handle multiple priorities/projects
  • Good business acumen and political savvy
  • Proficiency with Microsoft office products
  • Strong organizational skills, with a track record of managing multiple tasks effectively
  • Detail oriented skills
  • Ability to take initiative in finding solutions to difficult and/or sensitive problems
At Blue Cross & Blue Shield of Rhode Island (BCBSRI), diversity and inclusion are central to our core values and strengthen our ability to meet the challenges of today's healthcare industry. BCBSRI is an equal opportunity, affirmative action employer. We provide equal opportunities without regard to race, color, religion, gender, age, national origin, disability, veteran status, sexual orientation, genetic information and gender identity or expression.
The law requires an employer to post notices describing the Federal laws prohibiting job discrimination based on race, color, sex, national origin, religion, age, equal pay, disability, veteran status, sexual orientation, and genetic information and gender identity or expression. Please visit to view the "EEO is the Law" poster.

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• Post ID: 21920006

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